Why does leevje sell "Second Chance" bundles?

At leevje , we’re committed to sustainability and quality. That’s why we want to offer you only products we truly believe in and that make us happy. Of course, occasionally some products may have minor imperfections. These don’t pass our quality control. Nevertheless, all of these products are fully functional, and in the spirit of sustainability, we want to give them the chance to find a happy new owner. 

Can I return the bundle?

Of course, you can return the bundle just like any other order. Please note that you can only return the entire bundle, including all products. We cannot offer partial returns for this purchase.

Can I return individual items from the bundle?

No, you can only request a return for the entire bundle. We cannot offer partial returns for this purchase.

What defects might be present in my bundle?

Our Second Chance Bundles may have the following imperfections:

• damaged or missing product packaging
• a messy or small open seam on the garment
• a small hole or a loose thread
• a label that is incorrect, missing, or sewn in carelessly
• Small stains or slight discoloration, some of which may disappear after the first wash

Are any defects in the products indicated in the bundle?

These imperfections aren't specifically marked on your products. Often, they're just minor imperfections, which is why we offer these items to you in our Second Chance bundles.

Before I buy the bundle, can I find out exactly what defects my products in the bundle have?

Unfortunately, we can't list every possible defect individually in your bundle's product description. However, we've summarized the possible defects that may affect your bundle here for you: 

• damaged or missing product packaging
• a messy or small open seam on the garment
• a small hole or a loose thread
• a label that is incorrect, missing, or sewn in carelessly
• Small stains or slight discoloration, some of which may disappear after the first wash

Is the bundle reserved for me once I've added it to my cart?

No, the bundle is not reserved for you just because it's in your cart. Another customer can purchase it during that time if they complete the payment process faster. 

Why isn't KLARNA available for this promotion?

Unfortunately, during the last "Second Chance" promotion, Klarna did not directly report the sale of a bundle to our store system, which resulted in one instance of a duplicate bundle sale. To prevent this from happening again, Klarna is not available this time.