Returns & Refunds

We want you to be satisfied, so you can return unused and unwashed items within 14 days of receiving your order with their tags still attached and in their original packaging. By the fourteenth day, you must have dropped off the package at a drop-off location at the latest. 

On our returns portal, you can easily register your return within Germany and select the items you’d like to send back. You can then download the shipping label generated automatically for you, print it out, and attach it to your package. We cannot cover the cost of the return; instead, we share it with our customers. The cost is €4.90.  

Returns in-store are not possible. 

As a sustainable family-owned business with customers who shop mindfully, our customers help cover the cost of returning their orders. We don’t want to make our products unnecessarily more expensive just to factor the cost of all returns into the price. After all, you should be paying for your beautiful products—not for a return that may never happen.

As soon as we receive your return, we will credit the corresponding amount to your original payment method within 14 days (usually less than 14 days). It’s important to note that if you paid with Klarna, the full amount must always be transferred first. Only then can we issue a refund.

If you have any questions or would like to file a complaint, please feel free to send us an email at leevje

IMPORTANT! Please ship each order as a separate return. Combined returns can significantly delay the refund process!

Click here to go to the returns portal:
http://leevjereturnpage.returnscenter.com 

If you have returned part or all of your order and paid using the "Klarna Purchase on Account" payment method, please submit a return request in your account under the relevant order. This will pause your Klarna invoice, and you won't receive any payment requests. Once we’ve processed your return, Klarna will adjust the total amount and send you an email with the correct final amount.