Terms and Conditions (T&C)

between

leevje
Rothenburg 48
48143 Münster
Germany

represented by the management team consisting of:
Anna-Marie Ortmeier, David Ortmeier

– hereinafter referred to as “Provider” –

and

any natural or legal person who, as a consumer or business, submits offers and/or enters into contracts via the leevje.com platform

– hereinafter referred to as “Customer” –

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1. Scope, Definitions

(1) The business relationship between the Provider and the Customer shall be governed exclusively by the following General Terms and Conditions in the version valid at the time of the order. Any deviating terms and conditions of the Customer shall not be recognized unless the Provider expressly agrees to their validity in writing.

(2) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor to their independent professional activities (Section 13 of the German Civil Code (BGB)). A business operator is a natural person, a legal entity, or a partnership with legal capacity that, when entering into a legal transaction, acts in the course of its commercial or self-employed professional activity (Section 14 of the German Civil Code (BGB)).

2. Conclusion of the Contract

(1) The customer may select various products from the provider’s product range—hereinafter collectively referred to as “products”—and add them to a “shopping cart” by clicking the “Add to Cart” button. By clicking the “Place Order” button, the customer submits a binding offer to purchase the products in the shopping cart. Before submitting the order, the customer may view and modify their information at any time.

The order can only be submitted and transmitted if the customer accepts these General Terms and Conditions and has thereby incorporated them into the order. The General Terms and Conditions can be accessed, saved, and/or printed via a hyperlink before the order is completed. The same applies to information regarding any applicable right of withdrawal.

(2) The provider will then send the customer an automatic order confirmation via email, which lists the customer’s order once again. This automatic order confirmation merely documents that the provider has received the customer’s order and does not yet constitute acceptance of the order.

The contract is not concluded until the provider accepts the order. Acceptance may occur, in particular, through a separate order confirmation via email, through shipment of the goods, or through provision of the ordered service.

2a. Pre-order items and products activated in error

(1) Pre-order items and other products that are intended exclusively for specific customer groups (particularly B2B customers) or are not yet available for regular sale may, due to technical errors or other mistakes, be temporarily available for order in the online store for end consumers (B2C).

(2) In such cases, the provider reserves the right to reject such orders in whole or in part or to cancel orders that have already been accepted. Any payments already made will be refunded immediately via the original payment method.

(3) In such cases, the customer has no further claims—in particular, claims for delivery of the goods or for damages—to the extent permitted by law.

3. Delivery Area, Delivery Times

(1) Deliveries are available to shipping addresses in Germany and to the countries listed in the online store. The countries currently available for delivery are displayed during the ordering process.

(2) The delivery times we specify are calculated from the date of our order confirmation or, if payment in advance has been agreed upon, from the date we receive payment. Delivery times are listed on the online store’s website for each item.

(3) There are no deliveries on Sundays and holidays.

4. Retention of Title

The delivered goods remain the property of the seller until full payment has been made.

5. Prices and Shipping Costs

(1) All prices listed on the provider’s website include the applicable statutory sales tax, if any.

(2) In addition to the listed product prices, shipping costs may apply. The applicable shipping costs will be clearly communicated to the customer during the ordering process.

Shipping within Germany

Shipping costs are €4.90, including sales tax, and apply to all orders with a total value of less than €149. For orders totaling €149 or more, we offer free shipping within Germany.

Shipping to select European countries

For shipments to select European countries, the shipping costs displayed in the online store and during the ordering process apply. Where specified in the store, the following shipping costs apply in particular:

€9.90 shipping costs:

• Belgium
• Denmark
• Netherlands
• Austria

13.90 € Shipping costs:

• France
• United Kingdom

19.90 € Shipping costs:

• Finland
• Ireland
• Italy
• Norway
• Poland
• Portugal
• Sweden
• Spain
• Czech Republic

(3) Shipping is carried out via parcel delivery by a shipping service provider selected by the Provider, specifically DHL, DPD, or UPS. If the customer is a consumer, the Provider bears the shipping risk. If the customer is a business, the risk of accidental loss or accidental deterioration of the goods passes to the customer upon handover to the shipping company.

6. Payment Terms

(1) The payment methods available in the online store are displayed to the customer during the ordering process. The provider reserves the right to offer certain payment methods only for specific orders, customer groups, delivery countries, or shopping carts.

(2) To the extent that payment service providers are involved, the respective terms and conditions and privacy policies of the payment service provider may also apply. During the ordering process, the customer will be informed of the available payment methods and, if applicable, provided with additional information.

PayPal

If the customer selects PayPal as the payment method, they will be redirected to PayPal after placing the order. Payment processing is handled by PayPal. PayPal’s terms and conditions apply to the use of PayPal.

Credit Card

If you select credit card as your payment method, your credit card will be charged after the order is completed or in accordance with the terms displayed during the ordering process.

Klarna

Where Klarna payment methods are offered, payment processing is handled by Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. Klarna’s current terms of payment are displayed to the customer during the ordering process.

The use of certain Klarna payment methods may require a positive credit check. For more information on Klarna’s data processing, please refer to Klarna’s Privacy Policy and our Privacy Policy.

Prepayment

If payment in advance is offered and selected by the customer, the invoice amount must be transferred to the specified account within the time frame indicated during the ordering process after the contract is concluded. The order will be processed upon receipt of payment.

7. Redeeming Gift Certificates & Discounts

(1) Gift certificates may be redeemed for merchandise in the online store using the corresponding gift certificate code. Cash redemption or exchange for another gift certificate is not permitted, unless required by mandatory legal provisions.

(2) Any commercial resale of gift certificates is prohibited.

(3) If the purchase amount exceeds the value of the gift certificate, the offered payment terms apply to the difference.

(4) Gift certificates must be redeemed within three years from the end of the year in which the certificate was issued, unless a longer period is specified on the certificate.

(5) If a gift certificate is not redeemed in full, the remaining balance will remain on the original gift certificate code. The remaining balance cannot be redeemed for cash.

(6) No cash refund will be issued for exchanges. The amount will be credited to the original gift card and can be redeemed for merchandise.

(7) Discount codes generally do not apply to sale items, unless otherwise specified in the terms of the respective promotion.

(8) If free items, bundle discounts, volume discounts, set prices, or other price advantages are offered as part of individual promotions, these apply exclusively under the promotional terms and conditions specified in each case. If a return or partial cancellation results in the conditions for the granted price benefit no longer being met, the provider is entitled to recalculate the granted discount in full or in part. In this case, the refund amount will be determined based on the purchase price that would apply to the items retained by the customer if the promotional conditions had not been met. If a free item was provided as part of the promotion and the conditions for receiving it are no longer met due to the return, its value may also be deducted from the refund amount, provided that the free item is not returned along with the rest of the merchandise. Individual promotions cannot be combined with one another unless otherwise specified.

8. Warranty Against Defects, Guarantee

(1) Consumers are entitled to the statutory warranty rights.

(2) For business customers, the warranty period for new goods delivered by the Provider is one year from the transfer of risk, unless otherwise required by mandatory statutory provisions. The statutory limitation periods for recourse claims remain unaffected.

(3) An additional warranty applies only if it has been expressly stated in the product description, the order confirmation, or a separate warranty statement. A warranty does not limit the statutory warranty rights.

9. Liability

We are always fully liable for claims arising from damages caused by us, our legal representatives, or our agents:

• in the event of injury to life, body, or health,
• in the event of a breach of duty caused by willful misconduct or gross negligence,
• in the case of warranty commitments, if agreed upon, or
• to the extent that the Product Liability Act applies.

In the event of a breach of material contractual obligations—the fulfillment of which is essential for the proper performance of the contract and on whose fulfillment the other party may reasonably rely, known as “cardinal obligations”—due to slight negligence on our part, on the part of our legal representatives, or on the part of our agents, our liability shall be limited to the amount of damage foreseeable at the time the contract was concluded and which typically must be expected to occur.

Otherwise, claims for damages are excluded.

10. Cancellation Policy

The following cancellation policy applies to consumers. Business customers do not have a statutory right of cancellation.

Please note that we can only accept returns that are sent back to our warehouse in Germany.

Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.

In the case of a contract covering multiple items that the consumer ordered as part of a single order and that are delivered separately, the cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the last item.

In the case of a contract for the delivery of goods in multiple partial shipments or items, the cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the last partial shipment or the last item.

Exercising the Right of Withdrawal

To exercise your right of withdrawal, you must provide us with:

leevje
Rothenburg 48
48143 Münster
Germany
Email: leevje

by providing a clear statement—for example, by letter or email—of your decision to cancel this contract. You may use the sample cancellation form for this purpose, although its use is not required.

To comply with the cancellation period, it is sufficient for you to send the notice of your intention to exercise your right of cancellation before the cancellation period expires.

Consequences of the Revocation

If you cancel this contract, we must refund all payments we have received from you, including delivery costs, except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer, without delay and no later than fourteen days from the day we receive notice of your cancellation of this contract.

We will use the same payment method for this refund that you used for the original transaction, unless we have expressly agreed otherwise with you; under no circumstances will you be charged any fees in connection with this refund.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.

You must return the goods immediately, and in any case no later than fourteen days from the date on which you notify us of your cancellation of this contract, to

leevje
Rothenburg 48
48143 Münster
Germany

return or hand over. The deadline is met if you ship the goods before the fourteen-day period expires.

You are responsible for the direct costs of returning the goods. If the return is registered through our returns portal and a return label provided by us is used, a return fee of €4.90 may be deducted from the refund amount, unless otherwise specified in the ordering process or in the return policy.

You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.

11. Absence or Expiration of the Right of Withdrawal

(1) In particular, there is no right of withdrawal for the following contracts:

• Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is essential, or that are clearly tailored to the consumer’s personal needs;
• Contracts for the delivery of goods that are likely to spoil quickly or whose expiration date would be exceeded quickly;
• Contracts for the provision of services related to recreational activities, if the contract specifies a specific date or time period for the provision of such services (Section 312g(2)(9) of the German Civil Code (BGB)), particularly in the case of event tickets.

(2) An originally existing right of withdrawal may expire, in particular, in the case of the following contracts:

• Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been broken after delivery;
• Contracts for the delivery of goods, if, after delivery, such goods have become inseparably mixed with other goods due to their nature.

12. Exemption from the Duty to Provide Information to Customers Who Are Not Consumers

If the customer is not a consumer, the provider’s duty to provide information under Section 312i(1), first sentence, items 1 through 3 of the German Civil Code (BGB) is expressly excluded to the extent permitted by law.

Under those circumstances, the business owner would be required to provide the customer with:

1. to provide appropriate, effective, and accessible technical means that enable the customer to detect and correct input errors before submitting their order;
2. to provide the information specified in Article 246c of the Introductory Act to the Civil Code in a clear and understandable manner in a timely manner before the customer places an order;
3. to confirm receipt of the order immediately by electronic means.

12a. Information on Consumer Dispute Resolution

The provider is not obligated and is not willing to participate in dispute resolution proceedings before a consumer arbitration board.

13. Sales to Consumers and Businesses

(1) The goods offered in the online store are sold to consumers and businesses.

(2) The provider reserves the right to refuse or cancel orders if there are indications of fraudulent orders, circumvention of existing dealer structures, or other purposes that violate the terms of the agreement.

(3) To the extent that special terms and conditions apply to dealers, resellers, or commercial customers, these require a separate agreement with the provider.

14. Tickets, Cancellation, and Refunds

(1) These provisions apply exclusively to the purchase of tickets for the Provider’s in-person events.

(2) By purchasing a ticket, the customer acquires the right to attend the event for which the ticket was purchased on the specified date.

(3) The purchase of event tickets is binding. Cancellation, exchange, or refund of the ticket price after the contract has been concluded is not permitted.

(4) If the customer is unable to attend the event for personal, professional, health-related, or other reasons, the customer is not entitled to a refund of the ticket price or any other costs incurred in connection with the event.

(5) For contracts regarding participation in events with a fixed date, there is no right of withdrawal pursuant to Section 312g(2)(9) of the German Civil Code (BGB). The withdrawal policy set forth in Section 10 of these Terms and Conditions does not apply to the purchase of event tickets.

(6) If an event is canceled by the organizer and no alternative date is scheduled, ticket prices already paid will be refunded.

(7) If an event is rescheduled to a different date for organizational, regulatory, safety-related, or other important reasons, the tickets purchased remain valid for the rescheduled date. The customer’s statutory rights remain unaffected by this provision.

(8) Any further claims by the customer—in particular for reimbursement of travel, lodging, meal, or other consequential expenses—are excluded to the extent permitted by law.

(9) The foregoing provisions apply subject to the customer’s mandatory statutory rights.

15. Final Provisions

(1) Contracts between the Provider and the Customers are governed by the laws of the Federal Republic of Germany, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. With respect to consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.

(2) The only language available for entering into the contract is German.

(3) If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider shall be the provider’s place of business, unless a different mandatory place of jurisdiction applies.

(4) Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the applicable statutory provisions.

As of June 2026