Shipping
Delivery Times
Our products are ready to ship within 2–4 days, after which your package is handed over to our shipping providers. We offer shipping via DHL, DPD, and UPS. Standard shipping takes approximately 2–3 business days.
As soon as your order leaves our warehouse, you will receive an email confirmation of shipment from the respective shipping provider. If, despite the confirmed shipment, your package does not arrive within a maximum of five business days (shipments within Germany) or within a maximum of fourteen business days (international shipments), please contact us atleevje.
Shipping Costs
Shipping within Germany and Austria:
Shipping costs range from €4.90 to €5.90 (including sales tax) and apply to all orders under €149. For orders totaling 149 € or more, we offer free shipping within Germany and Austria. Otherwise, shipping to Austria costs 6.90 €. Please note that no deliveries are made on Sundays or holidays.
Shipping within Europe:
Shipping costs are a flat rateof €9.90(including sales tax) for the following countries and apply to every shipment. Please note that no deliveries are made on Sundays or holidays:
- Belgium
- Czech Republic
- Denmark
- Finland
- France
- Italy
- Luxembourg
- Netherlands
- Norway
- Poland
- Portugal
- Spain
- Sweden
- Greece
Shipping outside Europe:
Shipping costs are a flatrate of €19.90(including sales tax) for the following countries and apply to every delivery. Please note that no deliveries are made on Sundays or holidays.
- Switzerland
Returns
As soon as we receive your return, we will credit the corresponding amount to your original payment method within 14 days. It’s important to note that if you paid with Klarna, the full amount must always be paid first. Only then can we issue a refund.
Returns are subject to a fee of €3.90, which we will deduct from your refund. You can find more information under the "Returns" tab. We do not cover return shipping costs for shipments from abroad.
8 Albrecht-Thaer-Straße
48147 Münster
Germany
If you have returned part or all of your order and paid using the "Klarna Purchase on Account" payment method, please submit a return request in your account under the relevant order. This will pause your Klarna invoice, and you won't receive any payment requests. Once we’ve processed your return, Klarna will adjust the total amount and send you an email with the correct final amount.


